Terms of Service

1. Scope

These terms govern your use of the clarimeno.app website and the Clarimeno iOS and watchOS apps, operated by sydacos GmbH, Hasenböge 17, 21514 Klein Pampau, Germany ("Clarimeno", "we").

2. Not medical advice

Clarimeno is a well-being companion, not a medical device. Insights are AI-generated observations about patterns in your own logged data. They are not a diagnosis, treatment recommendation or a substitute for professional medical advice. Always consult a qualified healthcare professional about symptoms, medication or treatment decisions, and seek immediate help in an emergency.

3. Your account

You need an account to sync data and receive insights. Keep your credentials secure; you are responsible for activity under your account. You must be at least 16 years old to use Clarimeno.

4. Subscriptions and purchases

Clarimeno is free to download and use in its basic version. The Clarimeno Clarity subscription (monthly or yearly, auto-renewing) and the one-time Lifetime purchase unlock the full experience. All purchases are processed by Apple through the App Store; prices are shown localized before purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, and can be managed or cancelled anytime in your Apple ID settings. Statutory withdrawal rights for digital content apply via Apple's refund process.

5. Acceptable use

You may not misuse the service — including attempting to access other users' data, reverse-engineering the service, disrupting its operation, or using it in violation of applicable law. We may suspend accounts that do.

6. Intellectual property

The Clarimeno apps, website, design and content are protected by intellectual-property law and remain ours. Your data remains yours: you grant us only the processing rights needed to operate the service, as described in the privacy policy.

7. Liability

We are liable without limitation for intent, gross negligence, and injury to life, body or health. For simple negligence we are liable only for breaches of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible at all), limited to the foreseeable damage typical for this kind of contract. Liability under the German Product Liability Act remains unaffected.

Clarimeno depends on data you log and data from Apple Health; we cannot guarantee that insights are complete, accurate or fit for medical purposes.

8. Termination

You can stop using Clarimeno and delete your account at any time in the app. We may terminate the service with reasonable notice; statutory rights regarding paid periods remain unaffected.

9. Governing law and final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of residence. Should individual provisions of these terms be invalid, the remainder stays in effect.

We may amend these terms for good cause (for example legal changes or new features); we will announce material changes in the app in advance.